The Public Service Pay Centre is responsible for managing overpayment recoveries for when a department or agency is served by the Public Service Pay Centre. Employees must call the Client Contact Centre if they want more information on flexibilities. For departments and agencies not served by the Public Service Pay Centre, overpayment recoveries are coordinated through departmental compensation services.
Repayment options for overpayments, emergency salary advances and priority payments will be managed in the same way. The flexible repayment measures do not apply to recoveries associated with terminations of employment or any end of term or casual contracts that are not extended or renewed.
They also do not apply to the repayment of amounts owing that were the result of routine pay transactions, such as:. If you are on leave without pay more than 5 consecutive days, repayment of any amounts owed will only start when:. If you are a terminated employee, overpayments are recovered from first available funds on termination of your employment, as per the Directive on Terms and Conditions of Employment.
If you still have an outstanding payment after all payments have been issued, you will receive a letter advising you of the outstanding amount. A personal cheque, money order or bank draft made payable to the Receiver General of Canada can be used to pay this amount. Terminated employees who would like to verify if an overpayment is recorded in Phoenix or would like to arrange repayment are asked to call the Client Contact Centre at If there has been a ruling that your employment earnings were not insurable or pensionable, and you have paid premiums for prior taxation years for these earnings, your employer must issue a revised T4 showing zero insurable or pensionable earnings if that is the case , but showing the actual EI premiums or CPP contributions paid.
You must then amend your previously filed tax returns based on the revised T4s, which will trigger a refund. CRA has a form on which you can calculate your overpayments, if desired.
This form would be submitted with your tax return. To ensure that they calculate the overpayment properly, the total CPP and QPP paid must be entered on line 98 of the Quebec income tax return.
When Canada Revenue Agency CRA receives your tax return, it automatically calculates any overpayment and refunds it to you. Using TurboTax to file your return, any overpayment will automatically be calculated and entered on lines for CPP and for EI of the tax return. You can see the amounts of your overpayments on these lines in the Detailed Tax Summary. View solution in original post.
These overpayments are very common, you can rest assured that TurboTax is making the entries on the correct lines of the CRA forms. Discover Community basics. Go to TurboTax. Click Scheduled Service Outages to learn more.
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